Privacy policy

Last Updated: February 2026

At LumiaWear, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit:

🌐 https://lumiawear.com

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

First and last name
Shipping and billing address
Email address
Phone number
Payment information (securely processed by third-party providers)
IP address and browser information
Purchase history and website interactions

When We Collect Information

We collect information when you:

Place an order
Contact customer support
Subscribe to our newsletter
Browse our website
Use website features
Interact with our advertisements or marketing campaigns

How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you regarding purchases
Provide customer support
Improve our website and user experience
Send order updates
Send promotional communications (with your consent)
Prevent fraud and maintain security

Payment Security

All payments are processed through secure third-party providers such as Shopify Payments and other certified payment gateways.

We do not store complete credit or debit card information on our servers.

All data is transmitted using SSL (Secure Socket Layer) encryption technology.

Cookies

We use cookies to:

Remember items in your shopping cart
Improve website performance
Analyze browsing behavior
Display prices in your local currency
Optimize advertising campaigns

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

Analytics & Advertising Tools

We may use third-party tools such as:

Meta (Facebook & Instagram Ads)
Google Analytics
Shopify Analytics

These tools help us understand user behavior and improve marketing performance.

Data Sharing

We do not sell or rent your personal information.

We may share information only with trusted partners who help us operate our business, including:

Payment providers
Shipping and logistics companies
Email marketing service providers
Website hosting providers
Advertising platforms

All partners are required to handle data securely and confidentially.

Your Rights (GDPR)

If you reside in the European Union or the United Kingdom, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent for marketing communications

To exercise any of these rights, please contact us at:

📩 info@lumiawear.com

Data Protection

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Email Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

We comply with applicable laws and regulations regarding marketing communications and data protection.

Currency & Geolocation

Our website may estimate your location based on your IP address to display prices in your local currency. This information is managed through cookies and Shopify's integrated geolocation tools.