Privacy policy
Last Updated: July 2026
At HOYGI, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and responsibly.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website:
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information (securely processed by third-party payment providers)
- IP address and browser information
- Purchase history and interactions with our website
When We Collect Your Information
We collect information when you:
- Place an order
- Contact our customer support team
- Subscribe to our newsletter
- Browse our website
- Use features available on our site
- Interact with our advertisements or marketing campaigns
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website and user experience
- Keep you informed about your order status
- Send promotional communications (only with your consent where required)
- Prevent fraud and enhance the security of our platform
Payment Security
All payments are securely processed through trusted third-party payment providers such as Shopify Payments and other certified payment gateways.
We do not store your full credit or debit card information on our servers.
All sensitive information is transmitted using SSL (Secure Socket Layer) encryption to ensure your data remains protected.
Cookies
We use cookies to:
- Remember items in your shopping cart
- Improve website performance
- Analyze website traffic and visitor behavior
- Display prices in your local currency
- Optimize our advertising campaigns
You can disable cookies through your browser settings; however, some features of our website may not function properly.
Analytics & Advertising
We may use third-party services, including:
- Meta (Facebook & Instagram Ads)
- Google Analytics
- Shopify Analytics
These tools help us understand how visitors use our website, improve user experience, and optimize our marketing campaigns.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We only share information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Email marketing platforms
- Website hosting providers
- Advertising and analytics partners
All third-party providers are required to process your information securely and confidentially.
Your Privacy Rights
If you reside in the European Union, the United Kingdom, or another jurisdiction with applicable privacy laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Withdraw your consent to receive marketing communications
To exercise any of these rights, please contact us at:
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
Email Communications
You may unsubscribe from our promotional emails at any time by clicking the "Unsubscribe" link included in our emails.
We comply with applicable data protection and electronic marketing laws.
Currency & Geolocation
Our website may estimate your location based on your IP address to automatically display prices in your local currency.
This functionality relies on cookies and Shopify's built-in geolocation services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or our services.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
HOYGI