Last Updated: July 2026

At HOYGI, we work with carefully selected international logistics partners to ensure your order is delivered safely and as quickly as possible.

International Shipping

We proudly ship to the United Kingdom, the United States, and many countries worldwide.

You can place your order with confidence from any location where our shipping services are available.

Order Processing

All orders are prepared and processed within 1–2 business days after payment has been successfully confirmed.

During promotional periods or times of high order volume, processing times may be slightly longer.

Estimated Delivery Times

Estimated delivery times are:

🌍 Standard International Shipping: 5–15 business days

Please note that delivery times are estimates only and may vary due to:

Customs inspections
National or public holidays
High shipping demand
Circumstances beyond our control

Shipping Costs

We currently offer Free Standard Shipping on all orders for a limited time.

No additional standard shipping charges will be applied during checkout.

Taxes & Duties

For most destinations:

✔ Applicable taxes are included in the final purchase price whenever required.

✔ You generally will not be required to pay additional charges upon delivery unless required by the customs regulations of your destination country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can track your shipment at any time by visiting:

👉 https://hoy-gi.com/apps/parcelpanel

Please allow 24–48 hours for tracking information to become available after your order has been dispatched.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

HOYGI cannot be held responsible for orders that cannot be delivered due to incorrect, incomplete, or invalid shipping information.

If you notice an error in your shipping address, please contact us as soon as possible:

📩 info@hoy-gi.com

Delivery Delays

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control, including:

Customs processing
National or local holidays
High carrier demand
Transportation or logistics disruptions

We appreciate your patience and understanding should any of these situations arise.

Order Delivery

Orders will be delivered to the shipping address provided during checkout.

If home delivery is not possible, your carrier may leave the parcel at a nearby post office or collection point, where it can be collected upon presentation of the required identification.

Need Assistance?

If you have any questions about your shipment or would like an update on your order, our support team will be happy to assist you.